Actions20
- Вопросы Actions
- Отзывы Actions
- Шаблоны Ответов Actions
- Чат С Покупателями Actions
- Возвраты Покупателями Actions
Overview
This node interacts with a feedback archive service to retrieve product reviews (отзывы) from a specified source. It is designed to fetch archived feedback for a given product identified by its article number (Артикул WB). The node supports pagination and sorting, allowing users to control how many feedback entries to retrieve, skip, and in which order (ascending or descending by date).
Common scenarios include:
- Collecting customer reviews for analysis or reporting.
- Integrating product feedback into dashboards or CRM systems.
- Monitoring customer sentiment over time by fetching historical reviews.
Example: Fetch the latest 100 reviews for a product with article number 14917842, sorted by newest first.
Properties
| Name | Meaning |
|---|---|
| Nm Id | Product article number (Артикул WB) used to identify the product whose feedback is fetched. |
| Take | Number of feedback entries to retrieve (maximum 5,000). |
| Skip | Number of feedback entries to skip (useful for pagination). |
| Order | Sorting order of feedback by date. Options: "Date Asc" (oldest first), "Date Desc" (newest first). |
Output
The node outputs JSON data containing the requested feedback entries. Each entry typically includes details such as the review content, date, rating, and possibly user information depending on the API response structure.
No binary data output is indicated.
Dependencies
- Requires an API key credential for authentication with the external feedback/archive service.
- The node uses a base URL configured via bundled swagger/openAPI definitions.
- No additional environment variables are explicitly required beyond the API authentication setup.
Troubleshooting
Common issues:
- Requesting more than 5,000 feedback entries may result in errors or truncated results.
- Incorrect or missing product article number (Nm Id) will lead to empty or error responses.
- Network or authentication failures if API key is invalid or missing.
Error messages:
- "Invalid API key" or authentication errors: Verify that the API key credential is correctly configured.
- "Parameter 'take' exceeds maximum allowed": Reduce the number of feedback entries requested.
- "Resource not found" or empty results: Check that the product article number is correct and that feedback exists.
Links and References
- No direct links provided in the source code.
- For further details, consult the external API documentation related to the feedback/archive service used by this node.