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WbCommunication

n8n node to interact with WB API

Actions20

Overview

This node is designed to post answers to feedback entries in a system that manages reviews (Отзывы). It allows users to respond directly to specific feedback by providing the feedback's unique identifier and the text of the response. This functionality is useful for customer support teams or community managers who want to engage with user feedback, acknowledge comments, or provide follow-up information.

Practical examples:

  • Automatically replying to customer reviews on an e-commerce platform.
  • Sending thank-you messages or clarifications in response to user feedback.
  • Managing and tracking responses to product or service evaluations.

Properties

Name Meaning
Id The unique identifier of the feedback entry to which the answer will be posted. This ID specifies exactly which review is being responded to.
Text The content of the answer or reply to the feedback. This is the message that will be posted as a response.

Output

The node outputs JSON data representing the result of posting the feedback answer. This typically includes confirmation details such as success status, identifiers, timestamps, or any returned metadata from the API indicating that the answer was successfully recorded.

No binary data output is involved.

Dependencies

  • Requires access to an external API endpoint related to the feedback system (likely Wildberries API based on context).
  • Needs an API key or authentication token configured in n8n credentials to authorize requests.
  • The base URL and request headers are preconfigured using a Swagger/OpenAPI specification bundled with the node.

Troubleshooting

  • Common issues:

    • Invalid or missing feedback ID may cause the API to reject the request.
    • Insufficient permissions or missing API credentials can lead to authorization errors.
    • Network connectivity problems might prevent successful communication with the API.

  • Error messages and resolutions:

    • "Feedback not found" — Verify that the provided feedback ID exists and is correct.
    • "Unauthorized" or "Authentication failed" — Check that the API key or authentication token is properly set up in n8n.
    • "Bad Request" — Ensure that all required properties (Id and Text) are provided and correctly formatted.

Links and References

  • No direct links available from the source code.
  • For more information, consult the API documentation of the feedback system or the Wildberries API if applicable.

Discussion