Overview
This node, named "Autocust - Send Message," enables sending messages through multiple communication channels such as SMS, WhatsApp, and Email using predefined message templates. It is designed to automate message delivery by selecting a channel, choosing a template, specifying the recipient, and optionally adding custom fields to personalize the message content.
Common scenarios where this node is beneficial include:
- Sending marketing campaigns or notifications via SMS, WhatsApp, or Email.
- Automating customer communications with personalized templates.
- Integrating messaging workflows into broader automation pipelines.
For example, a user can select the WhatsApp channel, pick a promotional template, specify the customer's phone number as the recipient, and add custom fields like the customer's name or discount code to tailor the message.
Properties
| Name | Meaning |
|---|---|
| Channel | Select the channel through which to send the message. Options: SMS, WhatsApp, Email |
| Template Name or ID | The name or ID of the message template to use. Templates are loaded dynamically based on the selected channel. |
| Insert or Drag Recipient | The recipient's email address or phone number. Can be manually entered or dragged from input data. |
| Custom Fields | Optional custom fields to insert into the message template for personalization. Each field has a name and a value. Multiple custom fields can be added. |
Output
The node outputs the result of the send message operation in the json output field. This typically includes information about the message sent, such as status, message ID, or any response returned by the messaging service.
There is no indication that the node outputs binary data.
Dependencies
- Requires an API key credential for authentication with the Autocust messaging service.
- Depends on external services to retrieve available message templates and contact lists.
- The node uses dynamic loading methods to fetch templates based on the selected channel.
- Proper configuration of the API credential within n8n is necessary for successful execution.
Troubleshooting
- Missing or invalid API credentials: Ensure the API key credential is correctly configured and valid.
- Template not found: If the selected template does not exist or is unavailable for the chosen channel, the node may fail. Verify template availability.
- Invalid recipient format: The recipient must be a valid email or phone number depending on the channel. Incorrect formats may cause errors.
- Network or service errors: Connectivity issues with the Autocust service can lead to failures. Check network access and service status.
- Custom fields mismatch: If the template expects certain placeholders, ensure corresponding custom fields are provided; otherwise, the message may not render correctly.
Links and References
- n8n Expressions Documentation — for using expressions in property values.
- (No direct external links to Autocust documentation were found in the source code.)