Overview
This node, named "Autocust - Send Message," enables sending messages through the Autocust platform across multiple communication channels: SMS, WhatsApp, and Email. It is designed to automate message delivery using predefined templates, making it useful for marketing campaigns, notifications, alerts, or customer engagement workflows.
Typical use cases include:
- Sending promotional SMS or WhatsApp messages to customers.
- Delivering transactional emails with dynamic content.
- Automating personalized communications by injecting custom fields into message templates.
By selecting a channel and template, specifying recipients, and optionally adding custom fields, users can efficiently send tailored messages at scale.
Properties
| Name | Meaning |
|---|---|
| Channel | Select the channel through which to send the message. Options: SMS, WhatsApp, Email |
| Template Name or ID | Choose a message template by name or specify its ID. Templates are dynamically loaded based on the channel selected. |
| Insert or Drag Recipient | Enter the recipient's email address or phone number. Can also drag values from previous nodes' output. |
| Custom Fields | Add one or more custom fields as key-value pairs to personalize the message template before sending. |
Output
The node outputs data in JSON format representing the result of the message sending operation. This typically includes information such as message status, IDs, timestamps, or any response returned by the Autocust API confirming the message dispatch.
No binary data output is indicated.
Dependencies
- Requires an API authentication credential for the Autocust service.
- The node depends on external Autocust APIs to retrieve message templates and send messages.
- Proper configuration of the API credential within n8n is necessary for successful execution.
Troubleshooting
Common Issues:
- Invalid or missing API credentials will cause authentication failures.
- Selecting a template that does not exist or is incompatible with the chosen channel may result in errors.
- Incorrect recipient formatting (e.g., invalid phone number or email) can cause message delivery failures.
- Missing required custom fields expected by the template might lead to incomplete or failed message sends.
Error Messages:
- Authentication errors: Verify that the API key or token is correctly configured and has sufficient permissions.
- Template loading errors: Ensure the selected channel matches available templates and that the template ID/name is correct.
- Recipient validation errors: Confirm the recipient value is properly formatted and valid for the selected channel.
- API request failures: Check network connectivity and Autocust service status.
Links and References
- n8n Expressions Documentation
- Autocust API documentation (not provided here; consult your Autocust service provider for details)