Plug Chat

Create and edit data in PlugChat

Actions6

Message Actions
Group Actions
- Create

Overview

The Plug Chat node for n8n enables sending WhatsApp messages through the PlugChat API. It supports sending text messages, replying to specific messages, and introducing a delay before sending. This node is useful for automating WhatsApp communications, such as sending notifications, reminders, or customer support replies directly from your workflows.

Practical examples:

Sending appointment reminders to clients via WhatsApp.
Automatically replying to incoming WhatsApp messages with templated responses.
Scheduling delayed WhatsApp notifications for marketing campaigns.

Properties

Name	Type	Meaning
Phone	String	Phone number with country code. Required.
Message ID	String	Message ID to reply to (for threading/replies).
Delay	Number	Delay in seconds before sending the message.

Output

The node outputs a json object containing the response from the PlugChat API. The structure of this output depends on the API's response, but typically includes information about the sent message, such as status, message ID, and any error messages if applicable.

If an error occurs and "Continue On Fail" is enabled, the output will include an error field with the error message.

Example output:

{
  "status": "success",
  "messageId": "1234567890",
  "to": "+12345678901"
}

or, in case of error:

{
  "error": "Invalid phone number format"
}

Dependencies

External Service: Requires access to the PlugChat API.
API Key: You must configure the plugChatApi credential in n8n.
Environment: No special environment variables are required beyond the API credentials.

Troubleshooting

Common issues:

Invalid phone number format: Ensure the phone number includes the country code and contains only digits.
Missing required fields: The "Phone" property is mandatory; omitting it will cause errors.
API authentication errors: Make sure the plugChatApi credential is correctly set up in n8n.
Delay not working: The "Delay" property should be a valid number (in seconds).

Error messages:

"Invalid phone number format": Check that the phone number is correct and formatted properly.
"Missing required parameter": Ensure all required properties are filled.
"Authentication failed": Verify your API key/credentials.