Pickaxe

Overview

The Pickaxe node allows users to interact with the Pickaxe API, specifically enabling them to call a Pickaxe form by its ID and send a message (question) to the bot associated with that form. This node is useful for automating conversations or queries with Pickaxe bots within workflows, such as gathering information, triggering bot responses, or integrating Pickaxe-driven chatbots into larger automation processes.

A practical example would be using this node to ask a customer support bot a question automatically when a new support ticket is created, then processing the bot's response further in the workflow.

Properties

Output

The node outputs JSON data containing the response from the Pickaxe API after calling the specified form with the provided message. The exact structure depends on the Pickaxe API response but generally includes the bot's reply or any relevant data returned by the form interaction.

No binary data output is indicated.

Dependencies

• Requires an API key credential for authenticating with the Pickaxe API via OAuth2.
• The node makes HTTP requests to https://api.pickaxe.co/v1.
• Proper configuration of the API authentication credentials in n8n is necessary.

Troubleshooting

• Common issues:

  • Invalid or missing API credentials will cause authentication failures.
  • Specifying an incorrect or non-existent Pickaxe form ID will result in errors or empty responses.
  • Network connectivity problems can prevent successful API calls.

• Error messages:

  • Authentication errors typically indicate invalid or expired API tokens; re-authenticate or update credentials.
  • "Form not found" or similar errors suggest the provided form ID does not exist; verify the form ID or select from the dropdown.
  • Timeout or connection errors require checking network access and API availability.

Links and References

• Pickaxe API Documentation (assumed URL for reference)
• n8n Expressions Documentation (for using expressions in property fields)