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Superchat

Retrieve data from the Superchat API

Actions18

Overview

This node integrates with the Superchat API to manage notes within conversations. Specifically, the "Delete A Note" operation allows users to remove a note identified by its ID from a specific conversation. This is useful in scenarios where notes are no longer relevant or were created by mistake and need to be cleaned up to maintain accurate conversation records.

Practical examples include:

  • Automatically deleting outdated or resolved notes during workflow automation.
  • Removing sensitive information from conversation notes after certain conditions are met.
  • Managing notes programmatically as part of customer support ticket workflows.

Properties

Name Meaning
Conversation ID The unique identifier of the conversation that the note belongs to.
Note ID The unique identifier of the note to be deleted.

Both properties are required string inputs for this operation.

Output

The node outputs a JSON array containing the results of the delete operation for each input item processed. Each element in the output corresponds to one deletion attempt and typically includes confirmation details or status returned by the Superchat API about the note deletion.

No binary data output is produced by this operation.

Dependencies

  • Requires an active connection to the Superchat API via an API key credential configured in n8n.
  • The node depends on the Superchat API being accessible and the provided credentials having permissions to delete notes.
  • No additional external dependencies beyond the Superchat API and its authentication are needed.

Troubleshooting

  • Common issues:

    • Invalid or missing Conversation ID or Note ID will cause the operation to fail.
    • Insufficient permissions or invalid API credentials can result in authorization errors.
    • Network connectivity problems may prevent communication with the Superchat API.

  • Error messages and resolutions:

    • "Note not found" — Verify that the Note ID and Conversation ID are correct and that the note exists.
    • "Unauthorized" or "Authentication failed" — Check that the API key credential is valid and has the necessary permissions.
    • "Network error" — Ensure that your server or environment can reach the Superchat API endpoint.

Links and References

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