Superchat

Overview

This node interacts with the Superchat API to retrieve a specific note by its ID within a given conversation. It is useful in scenarios where you need to fetch detailed information about a particular note attached to a conversation, such as for auditing, displaying note content in a workflow, or processing note data further.

For example, if you have a conversation ID and a note ID from your customer support system, this node can fetch that exact note's details to include in an automated report or trigger follow-up actions based on the note content.

Properties

Output

The node outputs a JSON array containing the details of the requested note. Each item in the output corresponds to one note object retrieved from the Superchat API. The structure typically includes fields describing the note's content, metadata, timestamps, author information, and any other relevant attributes provided by the API.

No binary data output is involved in this operation.

Dependencies

• Requires an active connection to the Superchat API.
• Needs an API authentication token configured in n8n credentials to authorize requests.
• The node depends on the note:get operation implementation from the bundled source code, which handles fetching the note data.

Troubleshooting

• Missing or invalid Conversation ID or Note ID: Ensure both IDs are correctly provided and correspond to existing entities in Superchat.
• Authentication errors: Verify that the API key or token credential is valid and has sufficient permissions to access notes.
• Note not found: If the note ID does not exist under the specified conversation, the API may return an error or empty response.
• API rate limits or connectivity issues: Network problems or hitting API limits can cause failures; check network status and API usage quotas.

Links and References

• Superchat API Documentation - Official documentation for understanding available endpoints and data structures.