n8n-nodes-connectwise

n8n node to integrate with ConnectWise PSA (Manage)

This aims to be a better-than-first-party implementation of a ConnectWise integration
for n8n. This has been an exhaustive, and rewarding build of all the functionality
we've desired after 2+ years of using n8n at our MSP.

No automation platform we've ever used has this speed of development, reliability,
and extensibility.

WARNING: This is beta. Just because it works for us, doesn't mean there won't be obvious bugs I haven't found yet. :)

Workflow Examples

More info at https://mspcopilot.io/n8n-nodes/connectwise-psa

Workflow examples at https://mspcopilot.io/n8n-workflows

Covered Actions (so far)

• Activities
• Companies
• Contacts
• Members
• Tickets
• Ticket Notes
• Ticket Tasks (NEW)
• Time Entries

Features

Lookup fields for almost all options: Don't lookup ID numbers of boards or statuses. Just quickly create your workflow.

Override fields easily by drag & drop: Any field (including nested) in Additional Assignments will override any options above--including blank ones.

Quickly choose sort and field names: Quickly identify only the fields you need or a sort. Intelligently chosen defaults. Override them with an expression if you need more customization.

Roadmap

Built (in private testing)

• Custom fields
• Caching
• IF Schedule (checks timezones, calendars, etc. in a single action)
• Ticket Creation with Deduplication/Consolidation
• Many more endpoints (which ones do you want first?)
• Reports

Future

• Intelligent upserts (find possible duplicates to update before inserting)
• Auto link to IT Glue assets, Microsoft tenants, etc.
• More n8n nodes
  • UniFi Site Manager
• In Testing:
  • Microsoft Partner GDAP
  • IT Glue
  • Zabbix
  • UniFi Local Controller

When?

Sign up to tell me when stuff happens

I'll probably post on r/msp too