better-zendesk

Zendesk node with API token auth, dynamic subdomain, and error headers surfaced on failures.

Package Information

Downloads: 1 weekly / 57 monthly
Latest Version: 1.2.0
Author: Eric Dahl

Documentation

n8n-nodes-better-zendesk

This is an n8n community node for Zendesk Support with richer error visibility (selected response headers are surfaced when calls fail).

n8n is a fair-code licensed workflow automation platform.

Installation
Operations
Credentials
Compatibility
Usage
Resources
Version history

Installation

Follow the installation guide in the n8n community nodes documentation.

Operations

  • Tickets: create, get, get many, update, delete, recover suspended ticket
  • Views: list views, get a view, get tickets for a view
  • Users/Companies: basic placeholder resources (matches starter template; Tickets/Views are primary focus for now)

Credentials

  • Zendesk API Token auth
    • Subdomain: your Zendesk subdomain (e.g. acmehttps://acme.zendesk.com)
    • Email: agent email
    • API Token: generated in Zendesk admin
    • Auth uses HTTP Basic with username email/token and password apiToken

Base URL is built automatically from the subdomain (https://{subdomain}.zendesk.com/api/v2/).

Compatibility

State the minimum n8n version, as well as which versions you test against. You can also include any known version incompatibility issues.

Usage

  • On failures, the node throws NodeApiError that includes a safe subset of response headers (rate-limit headers and x-zendesk-request-id). In “Continue On Fail”, these headers are available in the error item for troubleshooting.

Resources

Version history

This is another optional section. If your node has multiple versions, include a short description of available versions and what changed, as well as any compatibility impact.

Discussion