Overview
The Lola Messanger Trigger node is designed to start an n8n workflow when a message or event is received from the Lola Messenger platform via webhook. It listens for incoming HTTP POST requests at a specific endpoint and triggers workflows based on the type of data received (message or event). This node is particularly useful for automating responses, processing messages, or handling events in real-time as they arrive from Lola Messenger.
Practical examples:
- Automatically log incoming chat messages to a database.
- Trigger notifications or alerts when specific events occur in Lola Messenger.
- Integrate Lola Messenger with other systems (e.g., CRM, support platforms) by reacting to new messages or events.
Properties
| Name | Meaning |
|---|---|
| Account ID | A unique identifier for the account. Required to associate the webhook with your account. |
| Inbox ID | A unique identifier for the inbox. Used to specify which inbox the webhook should monitor. |
Output
The node outputs data in three possible channels (main outputs):
- msg: Contains message data when a "message" type is received.
- list: (Unused in current logic; always empty.)
- events: Contains event data when an "event" type is received.
Each output item has the following structure in its json field:
{
"lola_omnichannel": "<content>"
}
Where <content> is the content of the message or event received from Lola Messenger.
Note: The node does not output binary data.
Dependencies
- External Service: Requires access to the Lola Messenger API.
- API Key: Needs valid credentials (
lolaKeyApi) configured in n8n. - Webhook Configuration: The node automatically registers and manages webhooks with Lola Messenger using the provided Account ID and Inbox ID.
Troubleshooting
Common Issues:
- Invalid Credentials: If the API key is incorrect or missing, the node will fail to register the webhook.
- Incorrect Account/Inbox ID: Providing wrong IDs may result in no data being received or errors during webhook registration.
- Webhook Not Triggering: Ensure that the webhook URL is accessible from Lola Messenger and that the node is active in n8n.
Error Messages and Resolutions:
- "401 Unauthorized" or similar: Check and update your Lola Messenger API credentials in n8n.
- "Webhook already exists" or "Webhook not found": Try deleting and recreating the node to reset the webhook registration.
- No data received: Double-check the Account ID and Inbox ID values, and ensure Lola Messenger is sending data to the correct webhook URL.