gurusup

n8n community node for GuruSup - AI Customer Support Platform

Package Information

Downloads: 182 weekly / 182 monthly
Latest Version: 0.1.1
Author: GuruSup

Available Nodes

GuruSup icon
GuruSup
Send messages to GuruSup AI Customer Support Platform

Documentation

n8n-nodes-gurusup

n8n community node
npm version
license

This is an n8n community node for GuruSup — the AI-powered customer support platform.

It lets you send messages to GuruSup directly from your n8n workflows, enabling seamless integration between your automations and GuruSup's AI agents.

n8n is a fair-code licensed workflow automation platform.

Installation

Follow the installation guide in the n8n community nodes documentation.

  1. Go to Settings > Community Nodes
  2. Select Install
  3. Enter n8n-nodes-gurusup
  4. Agree to the risks and click Install

Prerequisites

  • A GuruSup account
  • An API key from Settings > Channels > API in your GuruSup dashboard

Node: GuruSup

Operations

Send Message

Sends a message to a GuruSup thread for AI agent processing.

Parameter Required Description
Message ID (fid) Yes Unique message identifier outside of GuruSup
Thread ID (thread_fid) Yes Conversation/thread identifier outside of GuruSup
User ID (user_fid) Yes User identifier: email, WhatsApp number, or unique ID
Message Body Yes The message content
Thread Format No chat or email (default: chat)
Is Customer Support Agent No Whether the message is from an agent or a user (default: false)
Sender Name No Name of the message sender
Language No Language code (e.g. es, en). Leave empty for auto-detection
Integration Code No Response channel: API, GURUSUP_INBOX, or WHATSAPP (default: API)

Credentials

This node uses API Key authentication. Configure it with:

  • API Key: Your GuruSup API key from Settings > Channels > API

The API key is sent as the x-api-key header on every request.

How It Works

  1. Your n8n workflow sends a message via the GuruSup node
  2. GuruSup's AI agents process the message
  3. The agent response is sent to your configured webhook URL (Settings > Channels > API in GuruSup)

You can receive the webhook response in n8n using a Webhook trigger node to build a full conversational loop.

Example Workflow

[Webhook Trigger] → [Process Data] → [GuruSup: Send Message]
                                              ↓
                              GuruSup AI agents process
                                              ↓
                              Response sent to webhook URL
                                              ↓
                                    [Webhook Trigger] → [Reply to user]

Resources

License

MIT

Discussion