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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems

Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system via its API. Specifically, the 'Phone' resource with the 'Create' operation allows users to create new phone entries in the system. It is useful for automating the addition of phone records, including details like name, comments, and additional custom fields, into the GLPI system. Practical examples include adding new IT assets or assistance tickets related to phones automatically from other workflows.

Use Case Examples

  1. Automatically create a new phone record when a new employee is onboarded.
  2. Add phone asset details from an external inventory system into GLPI.

Properties

Name Meaning
Category The GLPI category to work with, such as IT Assets, Assistance, Administration, Management, or Dropdowns.
Fields The fields to include in the request when creating the phone resource, including name, comment, and additional JSON fields.
Options Additional request options such as Accept-Language for localized content, GLPI-Entity to specify the entity ID, and GLPI-Entity-Recursive to apply entity recursively.

Output

JSON

  • json - The JSON response from the GLPI API representing the created phone resource or error information.

Dependencies

  • An OAuth2 API credential for GLPI with client ID, client secret, username, and password.

Troubleshooting

  • Invalid JSON in Additional Fields will cause an error; ensure the JSON is correctly formatted.
  • OAuth2 token request failures may occur due to incorrect credentials or network issues; verify credentials and connectivity.
  • Operation not found errors indicate an invalid combination of category, resource, and operation; check input parameters.

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