Actions79
- Lead Status Actions
- Pipeline Actions
- Template Actions
- Lead Actions
- Contact Actions
- Activity Actions
- Meeting Search Actions
- Opportunity Actions
- Opportunity Status Actions
- Integration Link Actions
- Smart View Actions
- Comment Actions
- Email Template Actions
- Task Actions
- User Actions
- Custom Field Actions
Overview
This node integrates with the Close.com CRM platform, allowing users to perform various operations on different CRM resources. Specifically, for the Comment - Create operation, it enables adding a comment to an existing object within Close.com, such as a lead, contact, or opportunity. This is useful for automating note-taking, collaboration, and communication tracking directly within your CRM workflows.
Practical examples include:
- Automatically adding follow-up notes after a customer call.
- Logging internal comments when a deal stage changes.
- Attaching rich-text formatted remarks to contacts or leads based on external triggers.
Properties
| Name | Meaning |
|---|---|
| Object ID | The unique identifier of the object (lead, contact, opportunity, etc.) to which the comment will be attached. |
| Body | The content of the comment. Supports rich text formatting, allowing detailed and styled notes. |
Output
The node outputs JSON data representing the created comment object as returned by the Close.com API. This typically includes fields such as the comment's ID, creation timestamp, associated object ID, and the comment body.
If the node supports binary data output (not indicated here), it would represent attachments or media related to the comment, but this operation focuses on textual comments only.
Dependencies
- Requires an active connection to Close.com via an API key credential configured in n8n.
- The node depends on the Close.com REST API to create comments on specified objects.
- Proper permissions on the Close.com account are necessary to add comments.
Troubleshooting
Common issues:
- Invalid or missing Object ID: Ensure the provided object ID exists in Close.com and is correctly typed.
- Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
- API rate limits: If many comments are created rapidly, you might hit Close.com's rate limits.
Error messages:
"The resource "comment" is not known!"— This indicates a misconfiguration in the resource parameter; ensure "Comment" is selected.- Errors related to missing required parameters like Object ID or Body will occur if these inputs are empty or invalid.
- Network or API errors will surface if the Close.com service is unreachable or credentials are incorrect.
To resolve errors, double-check input values, confirm API credentials, and consult Close.com's API status.