Actions10
Overview
This node integrates with the Corbee CRM API to perform various operations related to customer and attendance (service interaction) management. Specifically, the "Buscar Detalhes Do Atendimento" operation fetches detailed information about a specific attendance record by its ID.
Use cases include:
- Retrieving full details of a particular customer service interaction or sales attendance for review or processing.
- Automating workflows that require fetching attendance data from Corbee CRM to trigger further actions.
- Integrating Corbee CRM attendance data into other systems or reports.
Example: Given an attendance ID, this node can retrieve all associated data such as customer info, status, stage in the funnel, and other metadata stored in Corbee CRM.
Properties
| Name | Meaning |
|---|---|
| ID Do Atendimento | The unique identifier of the attendance record to fetch complete details for. This is a required string input. |
Output
The node outputs JSON data representing the detailed information of the requested attendance. The structure typically includes fields returned by the Corbee CRM API for an attendance, such as:
- Attendance ID
- Customer details linked to the attendance
- Status and stage of the attendance in the sales funnel
- Associated tags, origin, and organizational IDs
- Any custom or additional data stored in the attendance record
If multiple records were fetched (not applicable here since it's a single attendance fetch), it would output an array of such objects. No binary data output is involved in this operation.
Dependencies
- Requires an API key credential for authenticating with the Corbee CRM API.
- Needs network access to the Corbee CRM API endpoints.
- The node uses internal helper methods to normalize CPF (Brazilian individual taxpayer registry identification) and format requests.
Troubleshooting
Common issues:
- Invalid or missing attendance ID will cause the API request to fail or return no data.
- Authentication errors if the API key credential is incorrect or expired.
- Network connectivity problems preventing access to the Corbee CRM API.
Error messages:
"Opera\xE7\xE3o n\xE3o suportada"(Operation not supported): Indicates an unsupported operation was selected; ensure "Buscar Detalhes Do Atendimento" is chosen.- API errors returned from Corbee CRM (e.g., 404 Not Found if attendance ID does not exist).
Resolutions:
- Verify the attendance ID is correct and exists in Corbee CRM.
- Check and update the API key credential.
- Confirm network connectivity and API endpoint availability.