Easy Redmine icon

Easy Redmine

Easy Redmine Operations

Overview

This node integrates with Easy Redmine to perform various operations on different resources such as Leads, Issues, Opportunities, Accounts, and others. Specifically, for the Lead resource with the Add Comment operation, it allows users to add a textual comment to an existing lead entity in Easy Redmine.

This functionality is useful in scenarios where you want to programmatically append notes or updates to leads during automated workflows, such as after a sales call, lead qualification, or data enrichment process. For example, after a lead is contacted, you can automatically add a comment summarizing the interaction or next steps.

Properties

Name Meaning
Lead ID The unique numeric identifier of the lead to which the comment will be added.
Comment The text content of the comment to add to the specified lead.

Output

The node outputs JSON data representing the result of the add comment operation. This typically includes details about the updated lead or confirmation that the comment was successfully added. The exact structure depends on the Easy Redmine API response but generally contains fields related to the lead and its comments.

No binary data output is involved in this operation.

Dependencies

  • Requires an active connection to Easy Redmine via an API key credential.
  • The node expects the base URL of the Easy Redmine instance to be configured in the credentials.
  • Proper permissions on the Easy Redmine account to add comments to leads are necessary.

Troubleshooting

  • Common issues:

    • Invalid or missing Lead ID: Ensure the Lead ID provided exists and is correct.
    • Insufficient permissions: The API user must have rights to add comments to leads.
    • Network or authentication errors: Verify API credentials and network connectivity.
  • Error messages:

    • Errors returned from the API are captured and presented. If multiple errors occur, they are concatenated into a single message.
    • If the node fails without continuing on fail enabled, it throws an error indicating the item index and error details.

To resolve errors:

  • Double-check the Lead ID and comment text.
  • Confirm API credentials and permissions.
  • Enable "Continue On Fail" in the node settings to handle errors gracefully during batch processing.

Links and References

Discussion