Actions14
- Call Actions
- Dial Plan Actions
- Domain Actions
- Phone Number Actions
- Queue Actions
- User Actions
Overview
The Level365 node allows users to interact with the Level365 API to retrieve telephony-related data. Specifically, the "Get Call" operation under the "Call" resource fetches detailed information about a specific call record by its CDR (Call Detail Record) ID. This is useful for clients who want to audit, analyze, or troubleshoot individual calls within their Level365 telephony system.
Practical examples include:
- Retrieving call details for billing or reporting purposes.
- Investigating call metadata such as duration, participants, and call type.
- Integrating call data into CRM or helpdesk systems for enhanced customer support.
Properties
| Name | Meaning |
|---|---|
| This node is for Level365 clients only. This node requires an active subscription to use. Visit this page for more information. |
Informational notice indicating that the node is exclusive to Level365 clients with an active subscription. |
| Domain | The domain of your Level365 account. You can enter your domain name directly or use ~ as a placeholder which will be replaced with your domain name automatically in most cases. |
| CDR ID | The unique Call Detail Record ID to look up. This is required to fetch the specific call's details. |
| Additional Fields: Extension | (Only shown for "get-all-calls" operation) The extension number of the user to filter calls by. |
| Additional Fields: Call Type | Filter calls by type. Options are: Inbound, Outbound, Missed, On-Net. For the "get-call" operation, this can specify which call type to show. |
Output
The node outputs JSON data representing the detailed information of the requested call. This typically includes fields such as call timestamps, caller and callee numbers, call duration, call status, and other metadata provided by the Level365 API.
If binary data were returned (e.g., recordings), it would be included in a separate binary output field, but based on the provided code and properties, this node focuses on JSON call detail data only.
Dependencies
- Requires an active Level365 subscription and access to their API.
- Needs an API authentication token configured in n8n credentials to authorize requests to the Level365 API.
- The base URL for API requests is
https://api.365sip.com/ns-api/v2. - The node expects the user to provide the correct domain associated with their Level365 account.
Troubleshooting
- Invalid or missing CDR ID: If the CDR ID is incorrect or not provided, the API will likely return an error or empty response. Ensure the CDR ID is valid and corresponds to an existing call.
- Authentication errors: If the API key or credentials are invalid or expired, the node will fail to authenticate. Verify that the API key credential is correctly set up in n8n.
- Domain resolution issues: Using
~as a domain placeholder relies on proper substitution. If the domain is not correctly resolved, the request may fail. Double-check the domain input. - Subscription limitations: Since the node requires an active Level365 subscription, attempts to use it without one will result in authorization errors or no data returned.
Links and References
- Level365 Official Website
- Level365 API Documentation (not provided in source, but typically available from Level365 support or developer portal)