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Level365

Get data from Level365s API

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Overview

The Level365 node allows users to interact with the Level365 API to retrieve telephony-related data. Specifically, for the "Call" resource and the "Get Call Recording" operation, this node fetches the recording associated with a particular call by its unique Call ID. This is useful in scenarios where businesses need to access call recordings for quality assurance, compliance, or customer service review.

Practical examples include:

  • Retrieving a specific call recording to analyze customer interactions.
  • Automating the download of call recordings for storage or further processing.
  • Integrating call recordings into CRM or helpdesk systems for reference.

Properties

Name Meaning
This node is for Level365 clients only. This node requires an active subscription to use.
Visit this page for more information.		 Informational notice indicating that the node is exclusive to Level365 clients with an active subscription.
Domain The domain of your Level365 account. You can enter your domain directly or use ~ as a placeholder which will be replaced with your actual domain name automatically.
Call ID The unique identifier of the call whose recording you want to retrieve. This property is required for the "Get Call Recording" operation.
Additional Fields A collection of optional fields related to calls. For the "Get Call Recording" operation, no additional fields are specified as relevant. For other operations, options like Extension and Call Type exist but do not apply here.

Output

The node outputs JSON data containing the details of the requested call recording. The exact structure depends on the Level365 API response but typically includes metadata about the call and a link or data representing the recording itself.

If the recording is returned as binary data (e.g., audio file), the node would handle it accordingly, allowing downstream nodes to process or save the recording.

Dependencies

  • Requires an active Level365 subscription and an API key credential configured in n8n for authentication.
  • The node communicates with the Level365 API endpoint at https://api.365sip.com/ns-api/v2.
  • Proper domain configuration is necessary to target the correct Level365 account.

Troubleshooting

  • Invalid Call ID: If the Call ID does not exist or is incorrect, the API may return an error or empty result. Verify the Call ID before running the node.
  • Authentication Errors: Ensure the API key credential is valid and has sufficient permissions.
  • Domain Issues: Using an incorrect domain or failing to replace the ~ placeholder properly can cause request failures.
  • Subscription Limitations: Since the node requires an active subscription, lack of subscription or expired plans might lead to authorization errors.

Links and References

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