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Bitrix24

Interact with Bitrix24 CRM and business platform

Overview

The Bitrix24 node enables interaction with the Bitrix24 CRM and business platform, specifically supporting operations on various resources including Smart Process Automation (SPA) items. The Delete Item operation under the SPA resource allows users to delete a specific Smart Process item by its ID.

This node is beneficial in scenarios where automated workflows need to manage or clean up SPA records within Bitrix24, such as removing outdated or erroneous entries programmatically. For example, a workflow could automatically delete SPA items that meet certain criteria after processing or archiving their data elsewhere.

Properties

Name Meaning
Authentication Method of authenticating with Bitrix24: OAuth2 (recommended), Webhook (simpler), or API Key
Type ID The identifier of the Smart Process type to which the item belongs
Item ID The unique identifier of the Smart Process item to be deleted

Output

  • The output JSON contains the result of the deletion operation.
  • If successful, it typically includes confirmation details from Bitrix24 about the deleted item.
  • In case of failure, the output may contain an error message describing what went wrong.
  • The node does not output binary data.

Dependencies

  • Requires valid authentication credentials for Bitrix24 via one of the supported methods (OAuth2, webhook URL, or API key).
  • Uses Bitrix24 API endpoints to perform operations; thus, network connectivity and proper API permissions are necessary.
  • No additional external services beyond Bitrix24 are required.

Troubleshooting

  • Common Issues:

    • Invalid or missing Item ID or Type ID will cause the deletion to fail.
    • Insufficient permissions or incorrect authentication credentials can lead to authorization errors.
    • Network issues or Bitrix24 API downtime may cause request failures.
  • Error Messages:

    • Errors returned from Bitrix24 API will be included in the node's output if "Continue On Fail" is enabled.
    • Typical errors include "Item not found," "Access denied," or "Invalid authentication."
  • Resolutions:

    • Verify that the Item ID and Type ID correspond to existing SPA items.
    • Ensure the authentication method is correctly configured and has sufficient rights.
    • Check network connectivity and Bitrix24 service status.

Links and References

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