Actions19
- Agent Actions
- Campaign Actions
- Product Actions
- Prompt Actions
- Prospect Actions
Overview
This node integrates with the Kakiyo API to manage prospects and their conversations within campaigns. Specifically, the "Pause Conversation" operation for the "Prospect" resource allows users to pause an ongoing conversation with a prospect identified by a chat ID. This is useful in scenarios where you want to temporarily halt communication with a prospect without losing the conversation context, such as when waiting for additional information or during off-hours.
Practical examples include:
- Pausing outreach messages to a prospect while internal review or approval is pending.
- Temporarily stopping automated follow-ups in a sales campaign.
- Managing conversation flow dynamically based on external triggers or events.
Properties
| Name | Meaning |
|---|---|
| Chat ID | ID of the chat/conversation to pause |
Output
The node outputs JSON data representing the response from the Kakiyo API after attempting to pause the conversation. The structure depends on the API's response but generally includes confirmation of the paused state or relevant status information about the conversation.
No binary data output is involved in this operation.
Dependencies
- Requires an active connection to the Kakiyo API.
- Needs an API authentication token configured in n8n credentials (referred generically as "an API key credential").
- The base URL for the Kakiyo API must be set in the node credentials.
Troubleshooting
Common issues:
- Invalid or missing Chat ID: The operation requires a valid chat/conversation ID; ensure it is correctly provided.
- Authentication errors: Verify that the API key credential is correctly configured and has necessary permissions.
- Network or connectivity problems: Ensure the n8n instance can reach the Kakiyo API endpoint.
Error messages:
- Errors returned from the API will be included in the node output if "Continue On Fail" is enabled.
- Typical error messages might indicate invalid chat IDs, unauthorized access, or rate limiting.
Resolution tips:
- Double-check the Chat ID value.
- Confirm API credentials and permissions.
- Review API usage limits and retry policies.
Links and References
- Kakiyo API Documentation (Assumed placeholder, replace with actual URL if available)