Actions99
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Overview
The node provides integration with Binalyze AIR to manage various resources, including cases. Specifically, the Change Owner operation under the Case resource allows users to change the ownership of a case by assigning it to a different user.
This operation is useful in scenarios where case management responsibilities need to be transferred between team members, such as reassigning investigations or delegating tasks within an incident response workflow.
Practical examples:
- Reassigning a case from one analyst to another due to workload balancing.
- Changing the owner when a case escalates to a different team or specialist.
- Updating case ownership after personnel changes or role updates.
Properties
| Name | Meaning |
|---|---|
| Case ID | The unique identifier of the case to update. Required to specify which case's ownership to change. |
| New Owner User | The new owner user for the case. Can be selected from a list of users, entered by user ID (alphanumeric or GUID), or by username/email. |
Output
The node outputs JSON data representing the result of the change owner operation on the specified case. This typically includes confirmation details such as the updated case information reflecting the new owner assignment.
No binary data output is indicated for this operation.
Dependencies
- Requires an API key credential for authenticating with the Binalyze AIR service.
- The node depends on the Binalyze AIR API endpoints related to case management and user retrieval.
- Proper configuration of the API authentication credential in n8n is necessary.
Troubleshooting
- Invalid Case ID: If the provided case ID does not exist or is malformed, the API may return an error indicating the case was not found. Verify the case ID input.
- Invalid User ID or Username: Providing an incorrect or non-existent user identifier will cause the operation to fail. Ensure the new owner user exists and is correctly specified.
- Authentication Errors: Missing or invalid API credentials will prevent the node from executing successfully. Confirm that the API key credential is configured and valid.
- Permission Issues: The authenticated user must have sufficient permissions to change case ownership; otherwise, the API may reject the request.
- Network or API Downtime: Connectivity issues or service outages can cause failures. Check network connectivity and Binalyze AIR service status.
Links and References
- Binalyze AIR Official Documentation
- Binalyze AIR API Reference
- n8n Documentation on Creating Custom Nodes