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ContactShip

Interact with ContactShip API for AI Phone Calls

Overview

This node interacts with the ContactShip API to manage contacts and their associated data within boards, calls, agents, and tags. Specifically, the "Get Card by Contact ID" operation under the "Contact" resource retrieves detailed card information for a given contact within a specified board. This is useful in scenarios where you want to track or display the status, stage, or metadata of a contact's card on a sales or project board.

Practical examples:

  • Fetching the current stage and details of a contact’s card in a CRM pipeline board.
  • Integrating contact card data into dashboards or reports to monitor progress.
  • Automating workflows based on the card status or attributes linked to a contact.

Properties

Name Meaning
Board The board where the contact is located. This is selected from available boards.
Contact ID The unique identifier of the contact whose card information you want to retrieve.

Output

The output JSON contains the card information related to the specified contact within the chosen board. This typically includes details such as the card's ID, stage, order, and any other metadata provided by the ContactShip API about that card.

If the node supports binary data output (not indicated here), it would represent attachments or media related to the card, but this operation focuses on JSON data only.

Dependencies

  • Requires an API key credential for authenticating with the ContactShip API.
  • Needs network access to the ContactShip API base URL.
  • The node uses internal helper functions to make HTTP requests to the ContactShip API endpoints.

Troubleshooting

  • Invalid Board or Contact ID: If the board or contact ID does not exist or is incorrect, the API will likely return an error or empty data. Verify IDs are correct and accessible.
  • API Authentication Errors: Ensure the API key credential is valid and has sufficient permissions.
  • Network Issues: Connectivity problems can cause request failures; check your network and firewall settings.
  • Rate Limits: Excessive requests may be throttled by the API; consider adding delays or handling retries.
  • Error Messages: Common errors include invalid parameter formats or missing required fields. Review the error message returned by the API for guidance.

Links and References

Discussion