CV CRM

Overview

This node integrates with the CV CRM API to manage and retrieve information related to leads. Specifically, the "Get Distribution Queues" operation fetches lead distribution queues from the CRM system. This is useful for scenarios where you want to monitor or manage how leads are distributed across different sales or support queues.

Practical examples include:

• Retrieving a list of all lead distribution queues to display in a dashboard.
• Fetching details of a specific distribution queue by its ID to analyze queue performance.
• Paginating through large sets of distribution queues when there are many queues configured.

Properties

Output

The output is a JSON array containing the data returned by the CV CRM API for lead distribution queues. Each item in the array represents one or more distribution queues with their associated details as provided by the API.

The node does not output binary data.

Dependencies

• Requires an API key credential for authenticating with the CV CRM API.
• The node expects the domain URL of the CV CRM API to be configured in the credentials.
• Network access to the CV CRM API endpoint is necessary.

Troubleshooting

• Empty or missing results: Ensure that the Queue ID parameter is correct if specified. If omitted, the node returns multiple queues based on pagination parameters.
• Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
• Pagination issues: If you receive fewer results than expected, check the Page and Limit parameters to ensure they are set correctly.
• API connectivity problems: Confirm that the domain URL is correct and accessible from your environment.

Links and References

• CV CRM API Documentation (Replace with actual link if available)