Actions64
- Instance Actions
- Message Actions
- Group Actions
- Profile Actions
- Event Actions
- Integration Actions
- Chat Actions
Overview
This node integrates with the Chatwoot service to either enable/disable the Chatwoot integration or check the Chatwoot status for a specified instance. It is useful for managing Chatwoot settings programmatically within workflows, such as toggling integration, importing contacts and messages, and configuring inbox and conversation behaviors.
Use Case Examples
- Enable Chatwoot integration for a specific instance with custom settings like agent signature and message reopening.
- Check the current status of Chatwoot integration for an instance to verify if it is enabled or disabled.
Properties
| Name | Meaning |
|---|---|
| Instance Name | The name of the instance that will send the message, used to identify the Chatwoot integration target. |
| What Do You Want to Do | Select between enabling/disabling Chatwoot integration or checking the Chatwoot status. |
| Enable Chatwoot | Boolean flag to enable or disable the Chatwoot integration (only for Set Chatwoot operation). |
| Chatwoot Link | The URL link to the Chatwoot instance (required for Set Chatwoot). |
| Chatwoot Account ID | The account ID for Chatwoot (required for Set Chatwoot). |
| Chatwoot Admin Token | The admin token for authenticating with Chatwoot (required for Set Chatwoot). |
| Chatwoot Agent Signature | Boolean flag to enable or disable the Chatwoot agent signature (only for Set Chatwoot). |
| Reopen Messages in Chatwoot | Boolean flag to enable or disable reopening messages in Chatwoot (only for Set Chatwoot). |
| Start Conversations as Pending in Chatwoot | Boolean flag to start conversations as pending in Chatwoot (only for Set Chatwoot). |
| Import Contacts to Chatwoot | Boolean flag to enable or disable importing contacts to Chatwoot (only for Set Chatwoot). |
| Chatwoot Inbox Name | Optional name of the Chatwoot Inbox (only for Set Chatwoot). |
| Merge Brazilian Contacts in Chatwoot | Boolean flag to enable or disable merging Brazilian contacts in Chatwoot (only for Set Chatwoot). |
| Import Messages to Chatwoot | Boolean flag to enable or disable importing messages to Chatwoot (only for Set Chatwoot). |
| Import Messages From How Many Days to Chatwoot | Optional number of days to limit the import of messages to Chatwoot (only for Set Chatwoot). |
| Create Inbox | Boolean flag to enable or disable automatic creation of an inbox (only for Set Chatwoot). |
| QRCode Contact Name in Chatwoot | Optional QRCode contact name in Chatwoot (only for Set Chatwoot). |
| Logo URL for Contact in Chatwoot | Optional logo URL for the contact in Chatwoot (only for Set Chatwoot). |
Output
JSON
status- The status of the Chatwoot integration or the result of the operation.message- A descriptive message about the operation result or Chatwoot status.data- Additional data returned from Chatwoot, such as configuration details or check results.
Dependencies
- Chatwoot API with admin token for authentication
Troubleshooting
- Ensure all required fields like Chatwoot URL, Account ID, and Admin Token are correctly filled to avoid authentication errors.
- If enabling Chatwoot fails, verify the admin token permissions and network connectivity to the Chatwoot instance.
- Check that the instance name matches the target environment to prevent misconfiguration.
- For importing messages or contacts, ensure the Chatwoot instance supports these features and the limits are correctly set.
Links
- Chatwoot API Documentation - Official documentation for Chatwoot API endpoints and authentication.