Actions21
- Orders Actions
- Products Actions
- Repairs Actions
- Customers Actions
Overview
This node interacts with the Livo API to manage repair tickets within an e-commerce or service environment. Specifically, the "Get Repair Detail" operation retrieves detailed information about a single repair ticket by its unique ID. This is useful for scenarios where you need to fetch comprehensive data about a specific repair job, such as status, device details, customer info, and associated services.
Practical examples include:
- Fetching repair details to display in a customer support dashboard.
- Integrating repair status updates into CRM or ERP systems.
- Automating notifications based on repair progress or completion.
Properties
| Name | Meaning |
|---|---|
| Repair ID | The unique identifier of the repair ticket to retrieve detailed information for. This is a required string input. |
Output
The output is a JSON object representing the detailed data of the specified repair ticket. It typically includes fields such as:
- Repair ticket metadata (ID, status, type)
- Customer information linked to the repair
- Device details including name, category, serial number, and lock screen info
- Lists of repair accessories, device states/issues, and repair services involved
- Payment and delivery status if applicable
No binary data output is indicated for this operation.
Dependencies
- Requires an API key credential for authenticating requests to the Livo API.
- The node expects the base API URL and API key to be configured in the credentials.
- Network access to the Livo API endpoint is necessary.
- No additional external dependencies are required.
Troubleshooting
- Common issues:
- Invalid or missing Repair ID will cause the API request to fail.
- Incorrect or expired API key will result in authentication errors.
- Network connectivity problems can prevent successful API calls.
- Error messages:
- Errors returned from the API will be propagated; typical messages might include "Repair not found" or "Unauthorized".
- Resolutions:
- Verify that the Repair ID is correct and exists in the system.
- Ensure the API key credential is valid and has proper permissions.
- Check network connectivity and firewall settings.
- Use the node's "Continue On Fail" option to handle errors gracefully in workflows.
Links and References
- Livo API Documentation (Assumed link, replace with actual if available)
- n8n documentation on HTTP Request Node for understanding underlying HTTP calls.
- General guidance on API Authentication for managing API keys securely.