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Outscraper

Interact with Outscraper API

Actions49

Overview

The Trustpilot "Get Reviews" operation in this node allows users to retrieve customer reviews from Trustpilot for specified domains or Trustpilot page URLs. This is useful for businesses and analysts who want to monitor customer feedback, analyze sentiment, or gather data for reputation management.

Typical use cases include:

  • Collecting recent reviews for a brand or product hosted on Trustpilot.
  • Filtering reviews by language or date to focus on relevant feedback.
  • Automating review data collection for reporting or integration with CRM systems.

For example, a marketing team could use this node to fetch the latest 50 English-language reviews of their company’s Trustpilot page to analyze customer satisfaction trends.

Properties

Name Meaning
Query Links to Trustpilot pages or domain names (e.g., outscraper.com, https://www.trustpilot.com/review/outscraper.com). This is the main input specifying which reviews to fetch.
Limit Maximum number of review results to return. Must be at least 1. Default is 50.
Sort Sort order for reviews. Currently only "Recency" (newest first) is supported.
Cutoff Timestamp value representing the oldest review date to include. Overrides sort order to newest first.
Languages Filter reviews by language. Options: All, Default, English, German, Spanish. Default is "Default".
Async Request Boolean flag indicating whether to make the request asynchronously.
Webhook URL to which Outscraper will send a POST request once the asynchronous task is finished.
Additional Fields Collection of optional parameters:
- Fields Specific fields to return in the response, comma-separated.
- Enrichment Additional data enrichments to include with the reviews.
- UI Boolean flag to execute the request as a UI task.

Output

The node outputs JSON data containing the retrieved Trustpilot reviews matching the query and filters. The structure typically includes an array of review objects with details such as review text, rating, date, language, and any additional requested fields or enrichments.

If the request is asynchronous, the output may initially contain task status information, and the final data will be sent to the provided webhook URL.

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential for the Outscraper service.
  • The base URL for the API is configurable via credentials.
  • For asynchronous requests, a publicly accessible webhook URL must be provided to receive the callback when the task completes.

Troubleshooting

  • Invalid Query: If the query string is malformed or does not correspond to a valid Trustpilot domain/page, the API may return errors or empty results. Ensure the query is correctly formatted.
  • Limit Exceeded: Setting a very high limit might cause performance issues or API rejections. Use reasonable limits.
  • Webhook Issues: For async requests, if the webhook URL is incorrect or unreachable, the callback will fail. Verify the webhook endpoint is correct and publicly accessible.
  • API Key Errors: Missing or invalid API keys will result in authentication errors. Confirm that the API key credential is properly configured.
  • Language Filter: Using unsupported language codes may yield no results. Use one of the predefined options.

Links and References

Discussion