Actions19
- Customer Equipment Card Actions
- Knowledge Base Solution Actions
- Service Call Actions
- Service Contract Actions
Overview
This node integrates with the SAP B1 Service Layer 10 API to manage various business resources, including Knowledge Base Solutions. Specifically, for the "Knowledge Base Solution" resource and the "Create" operation, it allows users to create new knowledge base solution entries in their SAP Business One system by sending a JSON payload representing the solution details.
Common scenarios where this node is beneficial include automating the creation of knowledge base articles or solutions as part of a customer support workflow, syncing external knowledge repositories with SAP B1, or programmatically adding documentation content during service processes.
For example, a user could automate the creation of a knowledge base solution whenever a new product issue is logged, ensuring that relevant troubleshooting steps are documented and accessible within SAP B1.
Properties
| Name | Meaning |
|---|---|
| JSON Body | Content to send as request body when creating or updating records. For "Create" operation on Knowledge Base Solution, this should contain the fields and values defining the new knowledge base solution entry. |
Output
The node outputs an array of JSON objects corresponding to each input item processed. Each output item contains:
json: The JSON response from the SAP B1 Service Layer API after creating the knowledge base solution. This typically includes the created record's details such as its unique identifier and any other returned metadata.pairedItem: Metadata linking the output item back to the input item index.
No binary data is produced by this node.
Dependencies
- Requires connection credentials to the SAP B1 Service Layer API, including:
- Base URL of the SAP B1 Service Layer endpoint.
- Username and password for authentication.
- Company database name.
- The node performs a login request to obtain session cookies used for subsequent API calls.
- No additional external dependencies beyond the SAP B1 Service Layer API and valid credentials.
Troubleshooting
- Authentication errors: If login fails, verify the correctness of the username, password, company database, and base URL. Ensure the SAP B1 Service Layer is accessible and that the credentials have sufficient permissions.
- Invalid JSON Body: Sending malformed or incomplete JSON in the "JSON Body" property can cause API errors. Validate the JSON structure and required fields according to SAP B1 API documentation.
- API request failures: Network issues, incorrect endpoints, or insufficient permissions may cause errors. Check the error message returned in the output JSON for clues.
- Session cookie issues: The node relies on session cookies obtained at login. If these expire or are invalid, re-authenticate or check SAP B1 server settings.
Links and References
- SAP Business One Service Layer API Documentation
- SAP Business One Knowledge Base Solutions (for field definitions and usage)
If you need further details about other operations or resources, feel free to ask!