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Tactical RMM

Get data from the TacticalRMM API

Overview

This node integrates with the Tactical RMM API to retrieve data related to various resources such as agents, clients, alerts, and software. Specifically, for the "Agent" resource with the "Get By ID" operation, it fetches detailed information about a single agent identified by its unique ID. This is useful in scenarios where you need to obtain specific agent details for monitoring, management, or reporting purposes within an IT infrastructure managed by Tactical RMM.

Practical examples include:

  • Fetching an agent's status or configuration before performing maintenance.
  • Retrieving agent details to display in a custom dashboard.
  • Automating workflows that depend on agent-specific data.

Properties

Name Meaning
Agent ID The unique identifier of the agent whose details are to be retrieved. This is a required string input.

Output

The node outputs JSON data containing the detailed information of the requested agent. The structure typically includes fields such as the agent's ID, name, status, last check-in time, and other relevant metadata provided by the Tactical RMM API.

If the node supports binary data output (not indicated here), it would represent files or attachments related to the agent, but this operation primarily returns JSON data.

Dependencies

  • Requires an active connection to the Tactical RMM API.
  • Needs an API authentication token configured in the node credentials to authorize requests.
  • The node depends on the Tactical RMM API being accessible and responsive.

Troubleshooting

  • Common Issues:

    • Invalid or missing Agent ID: Ensure the Agent ID provided is correct and exists in the Tactical RMM system.
    • Authentication errors: Verify that the API key or token credential is valid and has sufficient permissions.
    • Network connectivity problems: Confirm that the n8n instance can reach the Tactical RMM API endpoint.
  • Error Messages:

    • "Agent not found": The specified Agent ID does not exist; double-check the ID.
    • "Unauthorized" or "Authentication failed": Check API credentials and permissions.
    • Timeout or network errors: Investigate network settings and API availability.

Links and References

Discussion