Actions58
- Lead Management Actions
- User Agent Management Actions
- Campaign Management Actions
- Phone DID Management Actions
- List Management Actions
- Reporting Monitoring Actions
- System Info Actions
- Other Operations Actions
Overview
This node interacts with the VICIdial Non-Agent API to retrieve callback information for a specific lead within the Lead Management resource. It is designed to fetch detailed callback data related to a lead, which can be useful in scenarios such as managing outbound call campaigns, tracking lead follow-ups, or integrating callback data into CRM workflows.
Practical examples include:
- Automatically retrieving callback details after a lead is contacted.
- Integrating callback info into reporting dashboards.
- Triggering subsequent automation based on callback status or timing.
Properties
| Name | Meaning |
|---|---|
| Function | API function name; fixed to "Lead Callback Info" for this operation. |
| User | API user credential used for authentication. |
| Pass | API password credential used for authentication. |
| Source | Description of what originated the API call; default is "n8n". |
| Lead Id | The unique identifier of the lead whose callback info is being requested. |
| Stage | Output format of the response; options: Csv, Tab, Pipe, Json. |
| Header | Whether to include a header row in the output; options: YES, NO. |
| Search Location | Location scope for searching leads; options: LIST, CAMPAIGN, SYSTEM, CURRENT, ARCHIVE, ALL. |
Output
The node outputs the callback information for the specified lead in the chosen format (CSV, Tab-delimited, Pipe-delimited, or JSON). The output is provided in the json field of the node's output data. If a delimited format is selected, the data will be a string representing the callback info table; if JSON is selected, the output will be structured JSON data representing the callback details.
No binary data output is indicated.
Dependencies
- Requires an API key credential consisting of a username and password for authenticating with the VICIdial Non-Agent API.
- The node expects the base URL of the VICIdial API to be configured in the credentials.
- No additional external dependencies are required beyond the API access.
Troubleshooting
- Authentication errors: Ensure that the API user and password credentials are correct and have sufficient permissions.
- Invalid Lead ID: Verify that the Lead Id provided exists and is accessible in the specified search location.
- Output format issues: If the output appears malformed, check the selected "Stage" property and whether headers are included as expected.
- API connectivity: Confirm network access to the VICIdial API endpoint and that the base URL is correctly set in credentials.
Links and References
- VICIdial Official Documentation (for API details)
- n8n documentation on Creating Custom Nodes