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Overview
This node integrates with the ConnectWise Manage API, allowing users to perform various operations on different resources within ConnectWise Manage. Specifically, for the Configuration resource and the Delete operation, the node deletes a configuration item identified by its unique Configuration ID.
Common scenarios where this node is beneficial include automating the management of configurations in ConnectWise Manage, such as removing outdated or incorrect configuration entries as part of IT service management workflows.
For example, an IT administrator could use this node in an automation workflow to delete a configuration automatically when a related asset is decommissioned, ensuring the configuration database stays up-to-date without manual intervention.
Properties
| Name | Meaning |
|---|---|
| Configuration ID | The unique identifier of the configuration to delete. This is a required string input. |
Output
The output JSON contains the response from the ConnectWise Manage API after attempting to delete the specified configuration. Typically, for a delete operation, the API may return an empty object or confirmation of deletion. The node outputs one item per input, each containing:
json: The API response data related to the deletion request.
No binary data output is produced by this operation.
Dependencies
- Requires an active connection to the ConnectWise Manage API.
- Requires an API authentication credential configured in n8n (an API key or token).
- The node uses the base URL provided in the credentials to construct API requests.
Troubleshooting
- Missing or invalid Configuration ID: If the Configuration ID is not provided or invalid, the node will throw an error indicating that the resource ID is required.
- Unsupported Operation Error: If an unsupported operation is selected, the node throws an error specifying the operation is not supported.
- API Request Failures: Network issues, invalid credentials, or insufficient permissions can cause API request failures. The node logs detailed error messages from the API response to help diagnose these issues.
- Continue On Fail: If enabled, the node will continue processing subsequent items even if one fails, returning error details in the output JSON.
To resolve errors:
- Ensure the Configuration ID is correct and exists in ConnectWise Manage.
- Verify API credentials and permissions.
- Check network connectivity to the ConnectWise Manage API endpoint.