Actions64
- Chat Actions
- Perfil Actions
- Evento Actions
- Integração Actions
- Instancia Actions
- Mensagem Actions
- Grupo Actions
Overview
This node integrates with the Chatwoot service via an API, allowing users to either enable/disable the Chatwoot integration or check its status. It is useful for automating customer support workflows by managing Chatwoot settings programmatically within n8n. For example, a user can activate Chatwoot integration for a specific instance, configure message handling options, import contacts and messages, or verify if Chatwoot is currently set up.
Properties
| Name | Meaning |
|---|---|
| Nome Da Instancia | The name of the instance that will send the message (required). |
| O Que Deseja Fazer | Choose between "Definir Chatwoot" (set Chatwoot) or "Verificar Chatwoot" (check Chatwoot status). |
| Ativar Chatwoot | Enable or disable the Chatwoot integration (boolean). |
| Link Do Chatwoot | The URL link to the Chatwoot instance (required when setting Chatwoot). |
| ID Da Conta Do Chatwoot | The Chatwoot account ID (required when setting Chatwoot). |
| Token De Admin Do Chatwoot | The admin token for Chatwoot authentication (required, password type). |
| Assinatura Do Agente Do Chatwoot | Enable or disable the Chatwoot agent signature on messages (boolean). |
| Reabrir Mensagens No Chatwoot | Enable or disable reopening conversations/messages in Chatwoot (boolean). |
| Iniciar Conversas Como Pendentes No Chatwoot | Start new conversations as pending in Chatwoot (boolean). |
| Importar Contatos Para O Chatwoot | Enable or disable importing contacts into Chatwoot (boolean). |
| Nome Da Inbox Do Chatwoot | Optional: Name of the Chatwoot inbox. |
| Mesclar Contatos Brasileiros No Chatwoot | Enable or disable merging Brazilian contacts in Chatwoot (boolean). |
| Importar Mensagens Para O Chatwoot | Enable or disable importing messages into Chatwoot (boolean). |
| Importar Mensagens De Quantos Dias Para O Chatwoot | Optional: Number of days limit for importing messages. |
| Criar Caixa De Entrada | Enable or disable automatic creation of inboxes (boolean). |
| Nome Do Contato De QRCode No Chatwoot | Optional: Name for the QR code contact in Chatwoot. |
| Url Do Logo Para O Contato No Chatwoot | Optional: URL of the logo image for the contact in Chatwoot. |
Output
The node outputs a JSON array containing the result of the selected operation:
- For "Definir Chatwoot" (setChatwoot), it returns confirmation or details about the configuration changes made.
- For "Verificar Chatwoot" (findChatwoot), it returns the current status or information about the Chatwoot integration.
No binary data output is indicated.
Dependencies
- Requires an active Chatwoot instance accessible via the provided URL.
- Needs an admin token for authenticating API requests to Chatwoot.
- The node depends on proper API credentials configured in n8n for secure access.
- No other external dependencies are explicitly required.
Troubleshooting
- Common issues may include invalid or missing Chatwoot URL, account ID, or admin token, leading to authentication failures.
- Errors related to unsupported operations occur if an invalid operation is selected.
- Network connectivity problems can prevent communication with the Chatwoot API.
- To resolve errors, verify all required fields are correctly filled, ensure the admin token has sufficient permissions, and confirm network access to the Chatwoot server.