SignifyCRM icon

SignifyCRM

Consume SignifyCRM API
Join our community

Actions30

Overview

This node integrates with the SignifyCRM API to manage CRM data. Specifically, for the Contact - Get operation, it retrieves detailed information about a single contact by its unique ID. This is useful in scenarios where you need to fetch up-to-date contact details from your CRM system within an automated workflow.

Practical examples:

  • Automatically retrieving contact details when a new support ticket is created.
  • Fetching contact information to personalize email campaigns.
  • Synchronizing contact data between SignifyCRM and other systems.

Properties

Name Meaning
Contact ID The unique identifier of the contact to retrieve. This is required to specify which contact's details should be fetched.

Output

The output JSON contains the detailed fields of the requested contact record as returned by the SignifyCRM API. Typical fields included are:

  • id: Contact's unique ID.
  • salutation: Formal greeting (e.g., Mr., Ms.).
  • first_name: Contact's first name.
  • last_name: Contact's last name.
  • email1: Primary email address.
  • title: Job title.
  • phone_mobile: Mobile phone number.
  • phone_work: Work phone number.
  • department: Department name.
  • birthdate: Date of birth.
  • description: Additional notes or description.
  • assigned_user_id: ID of the user assigned to this contact.

The node does not output binary data for this operation.

Dependencies

  • Requires an API key credential for authenticating with the SignifyCRM API.
  • The node makes HTTP POST requests to SignifyCRM endpoints such as /get_entry.
  • No additional external dependencies beyond the configured SignifyCRM API credentials.

Troubleshooting

  • Common issues:

    • Invalid or missing Contact ID will cause the API request to fail.
    • Authentication errors if the API key credential is incorrect or expired.
    • Network connectivity problems preventing access to the SignifyCRM API.

  • Error messages and resolutions:

    • "Contact not found": Verify that the Contact ID exists in your SignifyCRM instance.
    • "Authentication failed": Check that the API key credential is correctly configured and valid.
    • Timeout or network errors: Ensure your server can reach the SignifyCRM API endpoint and retry.

Links and References

Discussion