Talknbox VE

Integracja z Talknbox VE API
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Overview

This node integrates with the Talknbox VE API, providing various operations across multiple resources such as calls, campaigns, contacts, agents, queues, reports, webhooks, and system information. Specifically, the Queues - List operation retrieves a paginated list of queues from the Talknbox VE system.

This node is useful in scenarios where you want to automate or orchestrate interactions with the Talknbox VE platform, such as managing call center queues, monitoring campaigns, or handling contacts programmatically. For example, you might use the Queues List operation to fetch all active call queues and then route calls or analyze queue metrics within an n8n workflow.

Properties

Name Meaning
Cursor Cursor for pagination; used to fetch the next set of results starting from this position.
Limit Number of items to return in one request (pagination size).

Output

The output is an array of JSON objects representing the response from the Talknbox VE API for the queues list endpoint. Each item corresponds to a queue object as returned by the API.

  • The json field contains the API response data, typically including queue details such as queue ID, name, status, and other relevant metadata.
  • There is no binary data output for this operation.

Example output structure (simplified):

{
  "json": {
    "queues": [
      {
        "id": "queue1",
        "name": "Support Queue",
        "status": "active",
        ...
      },
      {
        "id": "queue2",
        "name": "Sales Queue",
        "status": "active",
        ...
      }
    ],
    "cursor": "nextCursorValue"
  }
}

Dependencies

  • Requires an API key credential for authenticating with the Talknbox VE API.
  • The base URL for the API is configurable via credentials.
  • The node uses built-in HTTP request helpers with automatic retry logic on rate limiting (HTTP 429).

Troubleshooting

  • Rate Limiting (HTTP 429): The node automatically retries up to 3 times with delay based on the x-ratelimit-reset header. If you still encounter rate limit errors, consider reducing request frequency or increasing limits on the API side.
  • Authentication Errors: Ensure that the provided API key credential is valid and has sufficient permissions.
  • Invalid Pagination Parameters: Passing an invalid cursor or limit may result in empty responses or errors. Verify that cursor values come from previous responses and that limit is within allowed bounds.
  • Network Issues: Connectivity problems to the Talknbox VE API endpoint will cause errors. Check network access and base URL configuration.

Links and References

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