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Chatwoot

Interact with Chatwoot API

Overview

This node integrates with the Chatwoot API to perform various operations on different resources such as accounts, contacts, conversations, messages, inboxes, canned responses, webhooks, teams, and labels. Specifically, for the Account resource with the Get operation, it retrieves detailed information about a Chatwoot account.

Typical use cases include:

  • Fetching account details to display or process within an automation workflow.
  • Integrating Chatwoot account data into other systems or dashboards.
  • Using account information as part of customer support or CRM workflows.

Example: You might use this node to get your Chatwoot account's metadata before performing further actions like managing contacts or conversations.

Properties

Name Meaning
Continue on Fail Whether the node should continue processing subsequent items if this operation fails.
Debug Logging Whether to output detailed request and response logs to the console for debugging purposes.

Output

The node outputs JSON data representing the Chatwoot account details retrieved from the API. The structure corresponds directly to the API response for the account endpoint, typically including fields such as account ID, name, settings, and other metadata.

No binary data is output by this operation.

Dependencies

  • Requires an API key credential for authenticating with the Chatwoot API.
  • Needs the base URL of the Chatwoot instance and the account ID configured in the credentials.
  • The node uses HTTP requests to communicate with the Chatwoot REST API.

Troubleshooting

  • Common issues:

    • Invalid or missing API credentials will cause authentication failures.
    • Incorrect base URL or account ID in credentials will result in failed requests.
    • Network connectivity problems can prevent successful API calls.
  • Error messages:

    • If the API returns an error, the node may throw an error with the message from the API.
    • When "Debug Logging" is enabled, detailed error information is logged to the console to help diagnose issues.
    • Invalid JSON errors do not apply here since no JSON input is required for this operation.
  • Resolution tips:

    • Verify that the API key and account ID are correct and have sufficient permissions.
    • Ensure the Chatwoot instance URL is reachable from the n8n environment.
    • Enable debug logging to get more insight into request/response details.

Links and References


Note: This summary focuses exclusively on the Account - Get operation as requested. Other resources and operations are supported by the node but are outside the scope of this extraction.

Discussion