Overview

This node interacts with the Cloud Radial API to create catalog items within a specified company. It is useful for automating the addition of new catalog entries, such as services or products, into a company's catalog system. For example, it can be used to programmatically add new service offerings with detailed descriptions, pricing, and approval settings.

Use Case Examples

1. Creating a new catalog item with a subject, category, and description for a specific company.
2. Adding a catalog item that requires approval and includes pricing and notification email lists.

Properties

Output

JSON

• id - The unique identifier of the created catalog item.
• companyId - The company ID associated with the catalog item.
• subject - The subject or title of the catalog item.
• category - The category of the catalog item.
• description - The full description of the catalog item.
• shortDescription - A short description of the catalog item.
• catalogUsage - The usage type of the catalog item.
• thankYou - Thank you message after submission.
• icon - Icon identifier for the catalog item.
• iconColor - Color of the icon.
• iconUrl - URL to a custom icon.
• info - Additional information about the catalog item.
• externalReferenceURL - External reference URL.
• isAllowedCompanyChanges - Flag indicating if company changes are allowed.
• isFavorite - Flag indicating if the item is a favorite.
• isFileUpload - Flag indicating if file uploads are allowed.
• isNeedsApproval - Flag indicating if approval is needed.
• isShowPrice - Flag indicating if price is shown.
• isShowMonthly - Flag indicating if monthly pricing is shown.
• partnerEmailList - List of partner emails.
• notifyEmailList - List of notification emails.
• order - Display order of the catalog item.
• price - Price of the catalog item.
• psaBoard - PSA board name.
• psaItem - PSA item identifier.
• psaStatus - PSA status.
• psaSubType - PSA sub type.
• psaType - PSA type.
• psaPriority - PSA priority.
• psaSource - PSA source.
• psaCategory - PSA category.
• estimatedTime - Estimated time in minutes.
• selectText - Text for the select button.
• piaFormId - PIA form identifier.
• isPartnerManaged - Flag indicating if partner managed.
• isSubscribed - Flag indicating if subscription.
• isSignature - Flag indicating if signature is required.
• isAppendSubject - Flag indicating if subject is appended.
• teamsPartnerWebhook - Microsoft Teams partner webhook URL.
• teamsWebhook - Microsoft Teams webhook URL.
• slackPartnerWebhook - Slack partner webhook URL.
• slackWebhook - Slack webhook URL.
• flowPartnerWebhook - Power Automate partner webhook URL.
• jsonPartnerWebhook - Generic JSON partner webhook URL.
• isSendSubmitter - Flag indicating if notification is sent to submitter.
• checklist - Checklist items.
• script - Script to execute.
• approvers - List of approvers.
• isIncludeDescription - Flag indicating if description is included.
• isSendToPsa - Flag indicating if sent to PSA.
• isSelfApproval - Flag indicating if self approval is allowed.
• hideActionButtons - Flag indicating if action buttons are hidden.
• groups - Groups associated with the catalog item.
• tags - Tags associated with the catalog item.

Dependencies

• Cloud Radial API
• An API key credential for authentication

Troubleshooting

• Ensure the Company ID is valid and exists in the Cloud Radial system to avoid errors.
• Required fields such as Company ID and Subject must be provided; missing these will cause the request to fail.
• If the API returns authentication errors, verify that the API key credential is correctly configured and has the necessary permissions.
• Network issues or incorrect base URL settings can cause request failures; check the API URL and network connectivity.
• If SSL issues occur, consider enabling the option to ignore SSL certificate validation, but be aware of security implications.

Links

• Cloud Radial API Documentation - Official API documentation for Cloud Radial, useful for understanding available endpoints and data structures.