NinjaOne icon

NinjaOne

Interact with the NinjaOne API

Overview

The node interacts with the NinjaOne API to retrieve policy override information for a specific device. This operation is useful in IT management scenarios where administrators need to audit or review custom policy settings applied to devices managed within NinjaOne. For example, an IT technician might use this node to fetch all policy overrides on a particular workstation to verify compliance or troubleshoot configuration issues.

Properties

Name Meaning
Device ID ID of the device to query policy overrides for

Output

The node outputs JSON data containing the policy overrides associated with the specified device. The structure typically includes details about each overridden policy setting, such as the policy name, the overridden value, and possibly metadata like timestamps or user information related to the override.

No binary data output is indicated for this operation.

Dependencies

  • Requires an API key credential configured for authenticating with the NinjaOne API.
  • The base URL for the API can be customized via credentials but defaults to https://api.ninjaone.com.
  • Proper permissions on the NinjaOne account to access device policy override information are necessary.

Troubleshooting

  • Common Issues:

    • Invalid or missing Device ID: Ensure the Device ID provided is correct and exists in NinjaOne.
    • Authentication errors: Verify that the API key credential is valid and has not expired.
    • Insufficient permissions: Confirm the API user has rights to read device policy overrides.
  • Error Messages:

    • "Unauthorized" or "Authentication failed": Check API credentials and reauthenticate if needed.
    • "Device not found": Verify the Device ID is correct and the device exists.
    • "API rate limit exceeded": Reduce request frequency or check NinjaOne API usage limits.

Links and References

  • NinjaOne API Documentation (general reference for API endpoints and authentication)
  • NinjaOne official website for product and support information

Discussion