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Overview

The "Get Document Template" operation in the NinjaOne node allows users to retrieve a specific document template by its ID from the NinjaOne API. This is useful when you want to fetch predefined document templates stored in NinjaOne for use in automation workflows, such as generating reports, invoices, or standardized documents based on these templates.

Practical examples include:

  • Automatically fetching a document template to populate it with dynamic data and send it via email.
  • Retrieving a template to preview or modify before creating new documents.
  • Integrating document templates into ticketing or device management workflows to standardize communication.

Properties

Name Meaning
Document Template ID ID of the document template to retrieve (number)

Output

The node outputs JSON data representing the details of the requested document template. The exact structure depends on the NinjaOne API response but typically includes fields such as template name, content, metadata, and other relevant properties describing the document template.

No binary data output is indicated for this operation.

Dependencies

  • Requires an active connection to the NinjaOne API.
  • Requires an API authentication token configured in n8n credentials (an OAuth2 API key credential).
  • The base URL defaults to https://api.ninjaone.com unless overridden in credentials.

Troubleshooting

  • Common issues:

    • Invalid or missing Document Template ID will cause the API request to fail.
    • Authentication errors if the API key or OAuth2 token is invalid or expired.
    • Network connectivity issues preventing access to the NinjaOne API endpoint.

  • Error messages:

    • "Unauthorized" or "Authentication failed": Check that the API credentials are correctly set up and valid.
    • "Not Found" or "Document template does not exist": Verify that the Document Template ID is correct and exists in NinjaOne.
    • "Bad Request": Ensure the Document Template ID is provided and is a valid number.

Resolving these usually involves verifying input parameters, refreshing credentials, and ensuring network access.

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