Actions12
Overview
The Accelo node for n8n allows users to interact with the Accelo API, specifically targeting various resources such as issues, activities, companies, and more.
For the Issue → Get operation, this node retrieves issue records from Accelo based on search terms, filters, or specific IDs. This is useful for automating workflows that require fetching issue details, searching for issues by subject, or integrating issue data into other systems.
Practical examples:
- Automatically fetch issue details when a new ticket is created in another system.
- Search for issues containing a specific keyword and trigger follow-up actions.
- Retrieve a specific issue by its ID for reporting or escalation purposes.
Properties
| Name | Meaning |
|---|---|
| Search | Search the issue subject. Enter a term to filter issues by their subject text. |
| Get Profile Data | Whether to get additional profile data. If enabled, the response will include extra profile information related to the issue. Options: true/false. |
| Filters | Filter the issue request. Allows specifying additional criteria. |
| — Issue ID | The unique numeric ID of the issue to retrieve. |
Output
The output is a JSON object (or array of objects) representing the retrieved issue(s).
Typical fields may include:
id: Numeric identifier of the issue.subject: Subject or title of the issue.- Additional fields depending on the selected options and whether "Get Profile Data" is enabled.
If binary data is returned (not typical for this operation), it would represent file attachments or similar content associated with the issue.
Dependencies
- External Service: Requires access to the Accelo API.
- API Key/Credentials: Needs an Accelo API credential configured in n8n (
acceloApi). - n8n Configuration: No special environment variables required beyond standard credential setup.
Troubleshooting
Common Issues:
- Invalid Credentials: If the Accelo API credentials are missing or incorrect, authentication errors will occur.
- No Results Found: If the search term or filters do not match any issues, the output will be empty.
- Missing Required Fields: If "Issue ID" is specified but left blank, the node may return an error or no results.
Error Messages:
"401 Unauthorized": Check your Accelo API credentials."404 Not Found": The specified Issue ID does not exist."400 Bad Request": One or more input properties are invalid; verify your filters and search terms.