Accelo

Utilize the Accelo API

Actions12

Activity Actions
- Get
Affiliation Actions
- Get
Company Actions
- Get
- Create
Contact Actions
- Get
- Create
Contract Actions
- Get
Issue Actions
- Get
Request Actions
- Get
- Create
Staff Actions
- Get
Task Actions
- Get

Overview

This node allows you to retrieve requests from the Accelo API using n8n. It is designed for scenarios where you need to search or filter support/service requests managed in Accelo, such as fetching tickets based on a search term or filtering by affiliation. This is useful for automating workflows that require access to request data, such as reporting, notifications, or integrations with other systems.

Example use cases:

Fetching all requests containing a specific keyword in their title.
Filtering requests by a particular affiliation (e.g., department or team).
Integrating Accelo request data into dashboards or sending alerts when new requests match certain criteria.

Properties

Name	Meaning
Search	Search the request title. Enter a term to find requests whose titles contain this text.
Filters	Filter the contacts request. Options: - Affiliation: Filter requests by affiliation (number).

Output

The output will be a JSON object (or array of objects) representing the retrieved requests from Accelo. Each object typically contains fields relevant to a request, such as its ID, title, status, and any other metadata provided by the Accelo API.

Note: The exact structure depends on the Accelo API response for the "Get Request" operation.

Dependencies

External Service: Requires an Accelo account and access to the Accelo API.
Credentials: You must configure the acceloApi credential in n8n.
Environment: No special environment variables are required beyond standard n8n setup.

Troubleshooting

Invalid Credentials: If your API credentials are incorrect or missing, you may receive authentication errors. Ensure the acceloApi credential is set up correctly in n8n.
No Results Found: If your search or filters do not match any requests, the output will be an empty array. Double-check your search terms and filter values.
API Limitations: If you exceed Accelo API rate limits, you may encounter error messages indicating throttling. Wait before retrying or adjust your workflow frequency.