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Overview

The node integrates with Arivo CRM to manage custom records. Specifically, the "Get" operation for the "Custom Record" resource retrieves a single custom record by its ID from a specified custom record definition.

This node is useful when you want to fetch detailed information about a specific custom record stored in Arivo CRM, such as retrieving customer-specific data, custom forms, or any user-defined entity that has been set up in the CRM.

Practical example:
You have a custom record definition named "Event Registrations" in Arivo CRM, and you want to retrieve the details of a particular registration by its unique ID to process it further in your workflow (e.g., send a confirmation email or update another system).

Properties

Name Meaning
Custom Record Definition Name or ID Select the custom record definition from a list or specify its ID via an expression. This identifies which type of custom record you want to access.
Custom Record ID The unique identifier of the custom record you want to retrieve.

Output

The output is a JSON object representing the retrieved custom record's data fields as stored in Arivo CRM. It contains all the properties and values defined for that custom record instance.

  • The json output field includes the full details of the custom record.
  • No binary data output is indicated for this operation.

Dependencies

  • Requires an active connection to Arivo CRM via an API key credential configured in n8n.
  • The node depends on the Arivo CRM API being accessible and the user having permissions to read custom records.
  • The property "Custom Record Definition Name or ID" uses a dynamic options loader to fetch available custom record definitions from Arivo CRM.

Troubleshooting

  • Common issues:

    • Invalid or missing Custom Record ID: The node will fail if the provided custom record ID does not exist or is malformed.
    • Incorrect Custom Record Definition: Selecting a wrong or non-existent custom record definition may cause errors or empty results.
    • API authentication errors: If the API key credential is invalid or expired, the node will not be able to connect.
    • Network connectivity problems can prevent the node from reaching Arivo CRM.

  • Error messages and resolutions:

    • "Record not found": Verify the Custom Record ID is correct and exists under the selected definition.
    • "Authentication failed": Check the API key credential configuration and renew if necessary.
    • "Permission denied": Ensure the API user has rights to read custom records.
    • "Invalid parameter": Confirm that the Custom Record Definition and ID are correctly specified.

Links and References

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