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EspoCRM

Interact with EspoCRM API to manage accounts, contacts, leads, and opportunities. Create, read, update and delete CRM records.

Overview

This node is designed to interact with a Contact resource, specifically to retrieve details of a single contact by its unique identifier. It is useful in scenarios where you need to fetch and use detailed information about a specific contact stored in an external system, such as for customer management, follow-ups, or data synchronization.

For example, you might use this node to get the full profile of a contact before sending them a personalized email or updating their record in another application.

Properties

Name Meaning
Contact ID The unique identifier of the contact to retrieve. This is required to specify which contact's details should be fetched.

Output

The output will contain a JSON object representing the contact's data retrieved from the external system. This typically includes all available fields related to the contact, such as name, email, phone number, address, and any custom fields defined in the system.

If the node supports binary data (not evident from the provided code), it would represent attachments or files associated with the contact, but no such indication is present here.

Dependencies

  • Requires connection to an external CRM system that manages contacts.
  • Needs an API key or authentication token configured in n8n to authorize requests to the CRM.
  • The node relies on internal operation execution logic imported from bundled dependencies.

Troubleshooting

  • Missing or invalid Contact ID: Ensure the Contact ID property is provided and correctly formatted; otherwise, the node will fail to retrieve the contact.
  • Authentication errors: Verify that the API credentials are correctly set up and have sufficient permissions to access contact data.
  • Contact not found: If the specified Contact ID does not exist, the node may return an error or empty result; double-check the ID value.
  • Network issues: Connectivity problems with the external CRM can cause timeouts or failures; ensure network access is stable.

Links and References

  • Refer to your CRM system’s API documentation for details on contact retrieval endpoints.
  • Consult n8n documentation on how to configure API credentials and handle node errors.

Discussion