Overview
This node acts as a trigger for SuiteCRM events using webhooks. It allows users to create triggers based on specific modules and operations within SuiteCRM, such as create, update, delete, and relationship changes. Users can define conditions with logical operators (AND/OR) to filter when the webhook should activate. This node is useful for automating workflows that depend on changes or actions in SuiteCRM, such as syncing data, sending notifications, or updating other systems when certain CRM events occur.
Use Case Examples
- Trigger a workflow when a new contact is created in SuiteCRM.
- Activate a process when an opportunity is updated and meets specific conditions.
- Run automation when a relationship is added between two records in SuiteCRM.
Properties
| Name | Meaning |
|---|---|
| Module | The SuiteCRM module on which to trigger the operation. This is selected dynamically from available modules. |
| Description | A user-defined description for the trigger to help identify it. |
| Logic | The logical operator (AND/OR) used to combine multiple conditions for the trigger. |
| Conditions | A collection of conditions to check before triggering the webhook. Each condition includes a field name, an operator (e.g., equal, greater than, has changed), and a value to compare against if applicable. |
Output
JSON
workflowData- The data received from the SuiteCRM webhook, returned as a JSON array to be used in subsequent workflow nodes.
Dependencies
- Requires SuiteCRM API credentials for authentication and access to SuiteCRM modules and webhook management.
Troubleshooting
- Webhook creation may fail if the SuiteCRM API credentials are invalid or lack necessary permissions. Verify credentials and permissions.
- If the webhook does not trigger, check that the module and operation are correctly configured and that conditions are properly set.
- Errors during webhook deletion or existence check may indicate connectivity issues with the SuiteCRM instance or incorrect webhook ID storage.
Links
- SuiteCRM Webhooks Documentation - Official documentation on how SuiteCRM webhooks work and how to configure them.