Overview
The SuiteCRM Trigger node listens for events from SuiteCRM via webhooks. It allows users to trigger workflows based on specific SuiteCRM module events such as create, update, delete, and relationship changes. Users can specify the module, operation, and conditions under which the webhook should trigger, enabling automation of processes like notifications, data synchronization, or custom business logic execution when certain changes occur in SuiteCRM.
Use Case Examples
- Trigger a workflow when a contact is updated in SuiteCRM and a specific field changes.
- Trigger a workflow when a new lead is created in a particular module with certain field values.
- Trigger a workflow when a relationship is added between two records in SuiteCRM.
Properties
| Name | Meaning |
|---|---|
| Module | The SuiteCRM module on which the trigger operates, e.g., Contacts, Leads, Accounts. |
| Description | A user-defined description for the trigger to help identify it. |
| Logic | The logical operator (AND/OR) used to combine multiple conditions for triggering the webhook. |
| Conditions | A collection of conditions that must be checked before triggering the webhook. Each condition includes a field name, an operator (e.g., equal, greater than, has changed), and a value to compare against if applicable. |
Output
JSON
workflowData- The data received from the SuiteCRM webhook, returned as JSON to be used in subsequent workflow nodes.
Dependencies
- Requires SuiteCRM API credentials for authentication and access.
Troubleshooting
- Webhook creation may fail if the SuiteCRM API credentials are invalid or lack necessary permissions. Verify credentials and permissions.
- If the webhook does not trigger, check that the webhook URL is correctly configured in SuiteCRM and that the module and operation parameters match the SuiteCRM event.
- Errors indicating missing data in the webhook creation response suggest issues with SuiteCRM API or network connectivity; retry or check API status.
Links
- SuiteCRM Webhooks Documentation - Official documentation on how SuiteCRM webhooks work and how to configure them.