Actions53
- Customer Actions
- Invoicing Actions
- Contact Actions
- Opportunity Actions
- Outstanding Actions
- Parameters Actions
- Payments Api Actions
- Product Actions
- Promo Code Actions
- Quotes Actions
- Telco Actions
Overview
This node interacts with the Soliditech API to retrieve order details related to service delivery tickets. Specifically, the 'Get Order Details OfService Delivery Ticket' operation fetches detailed information about an order using a provided ticket number. This is useful in scenarios where users need to track or manage service delivery orders based on ticket identifiers, such as customer support or service management workflows.
Use Case Examples
- Retrieve detailed order information for a given service delivery ticket number to monitor order status or resolve issues.
- Integrate with service delivery systems to automatically fetch order details when a ticket is created or updated.
Properties
| Name | Meaning |
|---|---|
| Ticket Number | The unique identifier of the service delivery ticket for which order details are requested. |
| Simplify Output | Whether to simplify the output data by returning only a specific property path from the response. |
| Simplify Path | The JSON path to the property that should be returned when output simplification is enabled. |
Output
JSON
result- The main response data containing the order details of the service delivery ticket.
Dependencies
- Requires an API key credential for Soliditech API authentication.
Troubleshooting
- Ensure the 'Ticket Number' parameter is provided and correctly formatted; missing or invalid ticket numbers will cause errors.
- If the API returns an error, check the API key credential and network connectivity.
- When using 'Simplify Output', ensure the specified 'Simplify Path' exists in the response to avoid empty or undefined outputs.
Links
- Soliditech API Documentation - Get Order Details Of Service Delivery Ticket - Official API documentation for the operation to get order details of a service delivery ticket.