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Overview

The "Get Group" operation in the Groups resource allows users to retrieve detailed information about a specific group entity from the 3CX telephony system. This node is useful when you need to fetch data about a particular group by its unique identifier, such as for reporting, monitoring, or integrating group details into other workflows.

Practical examples include:

  • Fetching group details to display in a dashboard.
  • Using group information to route calls or messages dynamically.
  • Integrating group metadata into CRM or helpdesk systems.

Properties

Name Meaning
Id The unique identifier of the group to retrieve. Can be set statically or via an expression.
Options Additional query options:
- $select Comma-separated list of properties to return (e.g., "Id,Name").
- $expand Comma-separated list of related entities to expand and include in the response.

Output

The node outputs JSON data representing the requested group entity. The structure corresponds to the group's properties as returned by the 3CX API, potentially including expanded related entities if specified.

No binary data output is produced by this operation.

Dependencies

  • Requires an active connection to the 3CX telephony system API.
  • Needs an API authentication token configured in the node credentials.
  • The base URL for the 3CX server must be provided in the credentials configuration.

Troubleshooting

  • Invalid or missing Id: Ensure the Id property is correctly set and corresponds to an existing group.
  • Authentication errors: Verify that the API authentication token is valid and has sufficient permissions.
  • Network issues: Confirm that the 3CX server URL is reachable from the n8n instance.
  • Incorrect $select or $expand syntax: Use comma-separated property names without spaces; invalid values may cause API errors.

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