Synthflow icon

Synthflow

Interact with Synthflow AI API
Join our community

Actions8

Overview

This node interacts with the Synthflow AI API to list calls for a specific Synthflow AI agent. It allows users to retrieve a paginated list of calls made or received by the agent, with optional filters such as call status, duration range, date range, and phone number. This is useful for monitoring call activity, analyzing call data, or integrating call logs into workflows.

Use Case Examples

  1. Listing the last 20 calls for a specific agent to review recent interactions.
  2. Filtering calls by status (e.g., completed) and duration to analyze call performance.
  3. Retrieving calls within a specific date range for reporting purposes.

Properties

Name Meaning
Model ID The ID of the agent to list calls for, used to specify which agent's calls to retrieve.
Limit How many calls will be displayed in every page, controls the number of results returned per request.
Offset Index of the first call to be returned, used for pagination to skip a number of calls.
Additional Filters Optional filters to narrow down the list of calls based on criteria such as call status, duration, date range, and phone number.

Output

JSON

  • call_id - Unique identifier of the call.
  • model_id - ID of the agent associated with the call.
  • status - Status of the call (e.g., completed, failed).
  • duration - Duration of the call in seconds.
  • start_time - Timestamp when the call started.
  • end_time - Timestamp when the call ended.
  • lead_phone_number - Phone number of the caller or callee.
  • transcript - Transcript of the call conversation, if available.

Dependencies

  • Synthflow AI API

Troubleshooting

  • Ensure the Model ID is correct and corresponds to an existing Synthflow AI agent.
  • Verify that the API credentials for Synthflow AI are properly configured and have the necessary permissions.
  • Check that the filter values (e.g., dates, durations) are valid and correctly formatted.
  • If the API returns errors, review the error message for details and adjust parameters accordingly.

Links

Discussion