Actions20
- Отзывы Actions
- Вопросы Actions
- Шаблоны Ответов Actions
- Чат С Покупателями Actions
- Возвраты Покупателями Actions
Overview
This node is designed to update the answer text of a specific feedback entry in a system that manages customer reviews or feedback (Отзывы). It allows users to patch (partially update) the response associated with a given feedback ID. This is useful for scenarios where you want to acknowledge, clarify, or respond to customer feedback dynamically.
Practical examples include:
- Automatically sending a thank-you message after receiving a review.
- Updating the response text to address customer concerns or provide additional information.
- Managing feedback responses in bulk by iterating over multiple feedback IDs.
Properties
| Name | Meaning |
|---|---|
| Id | The unique identifier of the feedback entry to be updated. This specifies which feedback's answer will be patched. |
| Text | The text content of the answer or response to the feedback. This is the message that will be sent as a reply or acknowledgment. |
Output
The node outputs JSON data representing the result of the patch operation on the feedback answer. Typically, this would include confirmation of the update and possibly the updated feedback object or status. The exact structure depends on the API response but generally includes fields confirming success or failure.
No binary data output is indicated.
Dependencies
- Requires an API key credential or similar authentication token to interact with the external feedback management API.
- Depends on the base URL and endpoint configuration defined in the bundled OpenAPI specification.
- Uses HTTP headers specifying JSON content type for requests and responses.
Troubleshooting
Common issues:
- Invalid or missing feedback ID may cause the update to fail.
- Insufficient permissions or missing API credentials can lead to authorization errors.
- Network connectivity problems might prevent successful API calls.
Error messages and resolutions:
- "Feedback not found": Verify that the provided feedback ID exists and is correct.
- "Unauthorized" or "Authentication failed": Check that the API key or authentication token is correctly configured and valid.
- "Invalid request body": Ensure that the 'Text' property is properly formatted and not empty.
Links and References
- No direct links are provided in the source code. For further details, consult the documentation of the external feedback management API used by this node.