Actions48
- Custom Variable Actions
- Custom Variable Group Actions
- Event Actions
- Integration Actions
- Lead Actions
- Lead List Actions
Overview
This node handles the "Order Canceled" event within an event management or e-commerce integration system. It allows users to send detailed information about a canceled order, including customer details, order specifics, product data, delivery, and address information. This is useful for automating workflows triggered by order cancellations, such as notifying customers, updating inventory, or logging cancellations in external systems.
Practical examples include:
- Automatically sending cancellation notifications to customers.
- Updating CRM or ERP systems with cancellation data.
- Triggering refund processes or restocking products after an order is canceled.
Properties
| Name | Meaning |
|---|---|
| ID | The ID of the existing integration |
| First Name | Customer’s first name |
| Last Name | Customer’s last name |
| Phone | Customer phone number including country and area code |
| Birth Date | Customer’s birth date (format: Year-Month-Day, e.g., 2001-08-20) |
| Currency | Currency used by the customer (e.g., BRL, USD, GBP) |
| Gender | Customer’s gender |
| Customer’s email address | |
| Tax ID (CPF/CNPJ) | Customer’s tax document identifier |
| IP Address | Customer’s IP address |
| Products | List of products in the order, each with: Product Name, Quantity, and Value |
| Order ID | Unique identifier for the order |
| Order Products Total Value | Sum of the values of all products in the order |
| Order Total Value | Total amount of the order |
| Discount | Total discount applied to the order |
| Status | Current order status description for enrichment |
| Address Parameters | Customer address details including city, complement, country, neighborhood, number, postal code, state, and street |
| Delivery Parameters | Delivery details including description, fee amount, message, tracking code, tracking URL, and estimated delivery date |
Output
The node outputs JSON data representing the sent event payload, which includes all the provided customer, order, product, address, and delivery information structured according to the input properties. This output can be used downstream in workflows for further processing or logging.
There is no indication that the node outputs binary data.
Dependencies
- Requires an API key credential for authentication to the external service at
https://api.notificacoesinteligentes.com. - Uses HTTP requests to communicate with this external API.
- The node expects proper configuration of authentication credentials within n8n to successfully send event data.
Troubleshooting
Common issues:
- Missing required fields such as Order ID, Products, or Customer First Name may cause the request to fail.
- Incorrectly formatted dates (e.g., birthdate or estimated delivery date) might lead to errors.
- Network or authentication failures when connecting to the external API endpoint.
Error messages and resolutions:
- Authentication errors: Ensure the API key credential is correctly configured and valid.
- Validation errors: Verify all required fields are filled and formatted properly.
- Timeout or connection errors: Check network connectivity and API availability.
Links and References
- Notificações Inteligentes API Documentation (assumed base URL from source)
- n8n documentation on Creating Custom Nodes