Actions116
- š¬ Chats Actions
- š¤ Contacts Actions
- š„ļø Sessions Actions
- š Profile Actions
- š¼ļø Screenshot Actions
- š¤ Chatting Actions
- š¢ Channels Actions
- š¢ Status Actions
- š„ Groups Actions
- Add Participants
- Demote To Admin
- Create Group
- Get Groups
- Join Info Group
- Join Group
- Refresh Groups
- Get Group
- Delete Group
- Leave Group
- Get Chat Picture
- Set Picture
- Delete Picture
- Set Description
- Set Subject
- Set Info Admin Only
- Get Info Admin Only
- Set Messages Admin Only
- Get Messages Admin Only
- Get Invite Code
- Revoke Invite Code
- Get Participants
- Remove Participants
- Promote To Admin
- ā Presence Actions
- š·ļø Labels Actions
- š Observability Actions
- š Auth Actions
Overview
This node operation retrieves chat labels for a specified chat session and chat ID. It is useful for scenarios where you need to manage or analyze labels associated with chats, such as categorizing conversations or filtering chats based on labels. For example, it can be used in customer support workflows to fetch labels assigned to a customer's chat for better context or reporting.
Use Case Examples
- Fetch labels for a specific chat session to display categorized chat information in a dashboard.
- Retrieve chat labels to automate routing of chats based on their labels in a support system.
Properties
| Name | Meaning |
|---|---|
| Session | The name of the session to identify the chat environment. |
| Chat Id | The unique identifier of the chat whose labels are to be retrieved. |
| Request Options | Additional options to customize the request such as batching, SSL certificate validation, proxy settings, and timeout duration. |
Output
JSON
labels- Array of labels associated with the specified chat.
Dependencies
- Requires an API key credential or authentication token to access the chat service API.
Troubleshooting
- Ensure the session name and chat ID are correct and exist in the system to avoid 'not found' errors.
- If SSL certificate validation fails, enable 'Ignore SSL Issues' option or fix the certificate issues.
- Check proxy settings if requests fail due to network restrictions.
- Adjust timeout settings if the server response is slow to prevent premature request abortion.