Overview

This node operation retrieves chats associated with a specific label in a WhatsApp automation context. It is useful for scenarios where users want to filter and manage chats based on labels, such as customer support categorization or marketing segmentation. For example, a user can fetch all chats labeled as 'Support' to process or analyze customer inquiries.

Use Case Examples

1. Fetch all chats labeled with a specific label ID to analyze customer support conversations.
2. Retrieve chats by label to automate follow-up messages for marketing campaigns.

Properties

Output

JSON

• chats - Array of chat objects associated with the specified label.
• labelId - The ID of the label used to filter chats.
• session - The session name used for the request.

Dependencies

• Requires a WhatsApp session identified by the session name to authenticate and perform the operation.

Troubleshooting

• Ensure the session name is valid and active; otherwise, the node will fail to retrieve chats.
• Verify the label ID exists and is correctly specified to avoid empty or error responses.
• If using batching, configure batch size and interval appropriately to prevent rate limiting or timeouts.
• Check proxy and SSL settings if network issues occur during the request.